| FAQ(Frequently Asked Questions) |
| 1.why does our customer choose Guanghong silicon rubber company? |
| With 20 years experience, we are the one of the earliest factories which produce silicone rubber parts |
| in China.Have strict process to control the quality and time to produce, which can offer you high quality |
| and punctual delivery time.Get the consistent approval and good reputation from our customers. |
| we have cooperated with many clients from more than 70 countries for many years |
| 2.With what material ? |
| Our raw materials are imported from France,Japan,Vietnam,Thailand,Indonesia. |
| Mainly Silicone,NR, NBR,SBR,BR,IR,CR,EPDM,IIR,VITON(FKM),SIR,PU,ACM,CO etc...... |
| we can offer rubber part according to customer's functional request. |
| 3.What are our main products? |
| Our products are customized, main products are the following: |
| 1)Mobil communication and multimedia peripheries(silicon ear bud,loudspeaker,ear hook, |
| silicon wire manager,earphone headband etc). |
| 2)Silione protective case( silicon phone case,silicon handle case.protective case,remote controller case) |
| 3)Kitchenware&bathware&housewares(cup cover,fried egg circle,ice cube,pot mat,ovenware). |
| 4)Sealing rubber,shock,shock absorb rubber,rubber&metal combinations(seal ring,O ring,oil sealing ring |
| 5)Keypads(single keypad,button for electronic organ,button for electronic dictionary,remote keypad etc). |
| 4.What kind of payment term we accept? |
| 1.Paypal Less than USD1000. |
| 2.T/T More than USD1000 ( please choose business account) |
| Mould: 50% deposit , balance 50% paid after first samples coming out. |
| Goods: 50% deposit, 50% before shipment. |
| 5.What's the MOQ for part? |
| As normal part , over 1000 USD,Others will be specified on the quote. |
| 6.what's the service we offer? |
| 1.) OEM service : customer provides 2D & 3D drawing , we open the mold and make parts for customer. |
| Firstly we shall open sample mold. (lead time :8~15days),if the samples are approved ,the MP mold |
| (lead time:15~25days) will be opened. |
| 2.) ODM service : customer provide sample or idea, we can design for customer. |
| 7. What certificates do we have ? |
| ISO 9001:2008; ISO14001:2004, TS16949; Green Partner |
| 8. what is the color standard we are using? |
| Pantone color and RAL color or color chip. |
| 9. what information we need for accurate quote? |
| 1. 2D(e.g : jpg. pdf,dwg. dxf. file) or 3D drawing (e.g:igs.stp.prt.file) 2. order quantity 3. material/hardness of material/ color /property |
| 4. application 5. operating environment. 6. Silk printing drawing/second processing if need |
| 10. what's your terms of delivery? |
| EXW, FOB,CIF , Door to Door are availabe |
